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Key Concepts


A workflow is made up of multiple stages. You can think of a task’s stage as the high-level status of where the task is in your workflow. For example, if you’re building a workflow to approve budget requests, your stages might be Needs Review, Under Review, Approved, or Rejected.


At any given stage, users of your workflow can perform one or more actions. An action is a sequence of steps that should be executed on the user’s behalf. In its simplest form, an action might simply update the task’s stage (for example, an Approve action might update the stage from Under Review to Approved). In more advanced use cases, you can configure actions to do much more, such as sending a email or Slack message, or calling an API.